Electronics & Mobile

IMEI Tracking Made Easy: The Best POS System for Mobile Phone Shops in Malaysia

Malaysian mobile phone retailers can track IMEI numbers, manage warranties, and handle trade-ins efficiently with KiraPOS serial number tracking.

The Unique Challenge of Mobile Phone Retail

Every smartphone has a unique IMEI number. Malaysian mobile phone shops need to track each device individually for warranty claims, theft prevention, and customer service.

Why Standard POS Falls Short

Generic POS systems treat phones like any other product:

  • No serial/IMEI number capture
  • Can't link devices to customers
  • No warranty tracking
  • No trade-in management
  • IMEI/Serial Number Tracking

    KiraPOS captures device identity at every step:

    During Stock Receiving:

  • Scan or enter IMEI numbers
  • Record supplier and purchase date
  • Set warranty start dates
  • Track cost per device
  • During Sales:

  • Link IMEI to customer profile
  • Print IMEI on receipt
  • Activate warranty automatically
  • Record sale date for warranty calculations
  • Warranty Management

    Track device warranties comprehensively:

  • Set warranty periods by brand/model
  • Calculate remaining warranty instantly
  • Record warranty claims and repairs
  • Alert for warranty expiring soon
  • Trade-In Processing

    Handle phone trade-ins professionally:

  • Record traded device IMEI
  • Document device condition
  • Calculate trade-in value
  • Track refurbished inventory separately
  • Theft Prevention

    IMEI tracking helps prevent and identify theft:

  • Staff can't sell without scanning IMEI
  • Every device movement is logged
  • Discrepancies are immediately visible
  • Support police reports with documentation
  • Customer History

    See complete device history per customer:

  • Devices purchased
  • Warranty claims made
  • Accessories bought
  • Trade-ins processed
  • Accessory Bundling

    Sell phones with accessories as bundles:

  • Create bundle offers easily
  • Track bundle component inventory
  • Apply bundle discounts automatically
  • Report bundle performance
  • Run Your Phone Shop Professionally

    IMEI tracking is essential for modern mobile phone retail. KiraPOS gives Malaysian phone shops complete device lifecycle management.

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    Frequently Asked Questions

    Can KiraPOS track IMEI numbers for every phone sold?

    Yes, KiraPOS captures IMEI numbers during stock receiving and sales. Each device is linked to the purchase transaction and customer profile.

    How does KiraPOS handle phone warranties?

    KiraPOS tracks warranty periods by brand/model, calculates remaining warranty automatically, records warranty claims, and alerts when warranties are expiring.

    Can KiraPOS manage phone trade-ins?

    Yes, KiraPOS records traded device IMEI, documents condition, calculates trade-in value, and tracks refurbished inventory separately from new stock.

    Ready to Get Started? Try It Free.

    Set up your POS in minutes. No credit card needed. See exactly how this works for your business — retail, salon, whatever you run.

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